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INTRODUCTION |
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Pronto IT Solutions welcomes
you to our website and appreciates your interest in our services.
Pronto IT Solutions respects your right to privacy
and has created this privacy statement to inform you of our
Privacy Policy and practices and of the choices you can make
about the way your information is collected online and how
that information is used.
This Privacy Policy demonstrates our firm
commitment to data security, with the protection of your privacy
as our primary concern. In general, the Pronto IT Solutions website can be visited without visitors
having to identify themselves or reveal their personal information.
By accessing or using the Pronto IT Solutions
website, you agree to our Legal Terms as outlined in our Terms
and Conditions document.
The following discloses our information gathering and dissemination
practices for the www.prontosolutions.co.za
domain. |
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1.
Links to non-Pronto IT Solutions websites |
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The Pronto IT Solutions website
provides links to third-party (external) websites for your
convenience and information. Pronto IT Solutions
does not control those sites or their privacy practices and
cannot be held responsible for the privacy practices or the
content of such websites.
We encourage you to review the privacy policy
of any company before submitting your personal information,
because the personal data you choose to give to unrelated
third parties is not covered by the Pronto IT Solutions
Privacy Statement. |
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2.
Types of information we collect |
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This Privacy Statement covers personal
information, non-personal data collection and aggregate reporting.
Personal information
Personal information is information that is associated with
your name or personal identity. The Pronto IT Solutions
website contains a number of registration, subscription and
transaction forms, as well as online surveys and competitions,
which might require users to provide their contact information
(e.g. name and e-mail address) and demographic information
(e.g. postal code, age, or income level).
The types of personal information you provide
to us on these pages may include name, surname, physical address,
postal address, phone numbers, e-mail address, user IDs and
passwords, contact preferences, educational and employment
background and general information.
Use of personal information
The personal information gathered from the above mentioned
forms will be used by Pronto IT Solutions to
send you information about new product launches, special offers,
industry and company related news or to contact you when necessary.
Users may ‘opt out’ of receiving future communication
of this nature.
Pronto IT Solutions uses personal information
to understand the needs and interests of our visitors better.
Once you choose to provide us with personal information, you
can be assured it will be used only to support your customer
relationship with Pronto IT Solutions and in
conformity with the provisions of the Electronic Communications
and Transactions Act 25/2002. We take the trust you
place in us very seriously and will therefore not disclose
your personal information to others.
Non-personal information
Non-personal information is gathered automatically
when you visit our website and is stored for use in our system.
Non-identifiable information includes all data relating to
usage and service operations that are not associated with
a specific personal identity. Pronto IT Solutions
collects and analyzes non-personal information to evaluate
how visitors use the Pronto IT Solutions website.
Use of non-personal information
The non-personal data we collect is used for aggregate reporting
and may include the pages visited on the Pronto IT Solutions
website, unique URLs visited within www.prontosolutions.co.za,
browser type and IP address. We use your IP address
to help diagnose problems with our server, to administer our
website and to gather broad demographic information.
Most non-personal data is collected via cookies or other technologies
for data analysis and personalization services. |
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3.
Children's privacy |
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Pronto IT Solutions is committed
to protecting the privacy rights of children and we encourage
parents and guardians to take an active role in their children's
online activities and interests. Pronto IT Solutions
does not knowingly collect information from children under
the age of 13 and does not target its website to children
under 13. |
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4.
How we use your information |
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Pronto IT Solutions
uses your personal information to provide you with services
and to help us understand your needs and interests better.
Specifically, we use your information to communicate with
you, to provide service and information, to update you on
services, information, promotions, competitions, launches,
product information and to personalize promotional offers.
Occasionally we may also use your information
to contact you for market research regarding Pronto IT Solutions products or services.
Personal data collected online may also be
combined with information you provide Pronto IT Solutions
through other sources such as dealer registration, call centres
or public events such as trade shows or seminars.
Non-personal data is aggregated for reporting
about the usability, performance and effectiveness of the
Pronto IT Solutions website and is used to improve
the user experience, usability and site content. |
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5.
Who we share your information with |
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Pronto IT Solutions
will not sell, rent or lease your personal information to
others. Pronto IT Solutions shares customer
information across Pronto IT Solutions business
entities and companies working on our behalf, but only as
described above in "How we use your information".
Pronto IT Solutions contracts
third-party service providers and suppliers to deliver complete
products, services and customer solutions. Suppliers
and service providers are required to keep the information
received on behalf of Pronto IT Solutions confidential
and may not use it for any purpose other than to carry out
the services they are performing for Pronto IT Solutions.
These service providers may change or we may contract additional
service providers to better accommodate our customers.
Pronto IT Solutions will not share personal
information with any other third parties without your permission,
unless required by law enforcement action, subpoena, or local
law. |
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6.
Your choices |
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Pronto IT Solutions
gives you the choice of receiving a variety of information
that complements our services. You can subscribe to
or unsubscribe from receiving certain product-specific information
and general Pronto IT Solutions marketing communications.
Pronto IT Solutions communications may include
new product information, special offers or an invitation to
participate in market research. |
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7.
Non-subscription services |
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Pronto IT Solutions
will not use your personal information for a purpose other
than the one stated when you provided your data. Examples
of unrelated uses include sending communications about special
offers, product information and marketing messages.
You can, however, choose to opt out of receiving non-subscription
communications that you have expressly requested, such as
e-mail newsletters, software updates, etc. |
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8.
One of the following methods can be used: |
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Select the "unsubscribe"
link on the e-mail received to be unsubscribed automatically |
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Contact Pronto IT Solutions to
unsubscribe |
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Contact the web master to unsubscribe |
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9.
Keeping your information secure |
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Pronto IT Solutions
is committed to protecting the information you provide us.
To prevent unauthorized access or disclosure, to maintain
data accuracy and to ensure the appropriate use of the information,
Pronto IT Solutions has appropriate managerial
procedures in place to safeguard the information we collect.
All information presented on this website is copyrighted by
Pronto IT Solutions and cannot be reproduced
without written consent from Pronto IT Solutions. |
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10.
Changes to this Statement |
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If there are updates to the
terms of Pronto IT Solutions’s Online
Privacy Statement, we will post those changes and update the
revision date in this document, so you will always know what
information we collect online, how we use it and what choices
you have. For material changes to this Statement, Pronto IT Solutions will provide notification to affected customers
by e-mail notification or through a notice on our website. |
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11.
Contacting us |
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We value your opinions.
If you have comments or questions about our privacy policy,
please send them to the e-mail address or
write to us at the following address:
Postal address:
PO Box 65165
Pretoria
0165
Tel: (+27 12) 484 9200
Fax: (+27 12) 347 9678
E-mail:
info@prontosolutions.co.za |
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A URL (Uniform
Resource Locator) is the global address of documents and other
resources on the World Wide Web. For example, www.prontosolutions.co.za
is the URL for Pronto IT Solutions’s home
page. |
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An IP address is an identifier
for a computer or device on a Transmission Control Protocol/Internet
Protocol (TCP/IP) network, such as the World Wide Web.
Networks use the TCP/IP protocol to route information based
on the IP address of the destination. In other words,
an IP address is a number that is automatically assigned to
your computer whenever you are surfing the Web, allowing Web
servers to locate and identify your computer. Computers
require IP addresses in order for users to communicate on
the Internet, browse and shop. |
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A “cookie” is
a small data file transferred by a website to your computer’s
hard drive. Pronto IT Solutions sends
cookies when you surf our site, request or personalize information
or register yourself for certain services. The cookies
used on our site do not give us access to your personal information.
We use the cookies to identify your computer.
Most browsers automatically accept cookies by default, but
you can usually refuse cookies or selectively accept certain
cookies by adjusting the preferences in your browser.
If you turn off cookies, there may be some features of our
site that will not be available to you and some web pages
may not display properly.
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© 2006 Pronto IT Solutions.
All Rights Reserved. |
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